4 Steps to Improve Communication with Home Care and the Patient’s Family

Best Senior Home Care Services of Forest Hills, NY Offers Tips to Better Understand and Be Understood by Your Senior’s Caregiver

Communication is one of the most important aspects of any relationship. It doesn’t matter whether you are talking about a husband and wife who have been married for 60 years, newlyweds, friends, coworkers, acquaintances, or even home care services. Communication is a vital component of being able to express ideas, vent frustrations, and discuss options moving into the future.

When it comes to home care services, an elderly individuals family will likely be involved in the situation. It may be that the patient’s adult children contacted home care services and found the right caregiver for their loved one. They may be highly interested to know what the caregiver is doing with their loved one.

It doesn’t matter whether family lives right around the corner or across the country, improving communication between the caregiver, the patient, and any other interested parties is one of the most important and fundamental aspects that will improve the quality of care in the long run.

Below are four steps that anyone can take to help improve communication, whether it is in regard to home care services, or personal relationships.

1. Be willing to listen.

Listening is one of the most overlooked, yet important, aspects of communication. Far too often people are too busy trying to express their opinions and ideas that they don’t actually listen to what the other person is saying. When you develop exceptional listening skills, you will be improving communication on all fronts.

2. Look at things from different perspectives.

Being empathetic means that you take the time to understand what other people are going through. You may not agree with what a particular in-home health care services provider is doing with your loved one, but there may be a very good reason for it. Try to step back, leave your ego out of the equation for a moment, and see things from different perspectives. You might just be surprised at what you discover.

3. Avoid hassling.

You may be concerned about your elderly loved one, especially when you first hire in-home health care services for them, but that doesn’t mean you should be calling your loved one or the caregiver every hour on the hour to find out what is going on. That is going to lead to the caregiver closing off to you, or even ignoring the phone calls. That is not going to help communication at all.

4. Plan a convenient time to talk.

When you try to talk to somebody when they are busy, when they are running late, or when there is an emergency going on, it is not going to be conducive to a positive situation. Instead, plan for a time to talk that is convenient for you, your elderly loved one, and for the caregiver. This will set the stage for much improved communication overall.

For more information about home care services in Forest Hills, NY and the surrounding areas, contact Best Senior Home Care at 718-208-4002. Serving Bayside, Flushing, Fresh Meadows, Whitestone, Forest Hills, Little Neck, Auburndale, Queens Village, Bellerose, Manhattan and surrounding communities.

About Kevin Meaney

At 85 my dad lived on his own in Florida for nine months of the year, enjoying the warm weather and playing golf several times a week with friends.
Then one day while taking a walk alone, he suddenly got a little light-headed and fell, resulting in a serious head injury and a four week stay in the hospital and rehab.

Suddenly everything changed.
My dad’s condition after the accident made it clear he could no longer live independently, and after some deliberation my wife and I decided to have him come and live with us in New York.

We were both still working at the time, but I had a home office, and so I became my dad’s primary caregiver/companion during the day. Although my dad was easy going and a low-maintenance guy, he did need some help with washing and dressing, meal preparation, medication reminders, trips to the doctor, and socialization. Always a very outgoing guy, I noticed now that without some encouragement/nudging, he would be content to stay home and watch TV all day.

This experience led me to start Best Senior Home Care.
It helped me really appreciate just how challenging and stressful it can be to care for an aging parent at home. This despite the fact I was lucky enough to have a spouse and grown children at home to help, and many siblings nearby only too happy to assist whenever needed.

Clearly not all families are this fortunate! At Best Senior Home Care, our mission is a simple one – help families in need to find reliable, compassionate caregivers to be there for your loved ones when you can’t be there. Over the last five years we have helped many families in the area with in-home care for an aging parent or other relative. Google Verified Author