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4 Steps to Improve Communication with Home Care and the Patient’s Family

Posted on November 1, 2014 by

Best Senior Home Care Services of Forest Hills, NY Offers Tips to Better Understand and Be Understood by Your Senior’s Caregiver

Communication is one of the most important aspects of any relationship. It doesn’t matter whether you are talking about a husband and wife who have been married for 60 years, newlyweds, friends, coworkers, acquaintances, or even home care services. Communication is a vital component of being able to express ideas, vent frustrations, and discuss options moving into the future.

When it comes to home care services, an elderly individual’s family will likely be involved in the situation. It may be that the patient’s adult children contacted home care services and found the right caregiver for their loved one. They may be highly interested to know what the caregiver is doing with their loved one.

It doesn’t matter whether family lives right around the corner or across the country, improving communication between the caregiver, the patient, and any other interested parties is one of the most important and fundamental aspects that will improve the quality of care in the long run.

Below are four steps that anyone can take to help improve communication, whether it is in regard to home care services, or personal relationships.

1. Be willing to listen.

Listening is one of the most overlooked, yet important, aspects of communication. Far too often people are too busy trying to express their opinions and ideas that they don’t actually listen to what the other person is saying. When you develop exceptional listening skills, you will be improving communication on all fronts.

2. Look at things from different perspectives.

Being empathetic means that you take the time to understand what other people are going through. You may not agree with what a particular in-home health care services provider is doing with your loved one, but there may be a very good reason for it. Try to step back, leave your ego out of the equation for a moment, and see things from different perspectives. You might just be surprised at what you discover.

3. Avoid hassling.

You may be concerned about your elderly loved one, especially when you first hire in-home health care services for them, but that doesn’t mean you should be calling your loved one or the caregiver every hour on the hour to find out what is going on. That is going to lead to the caregiver closing off to you, or even ignoring the phone calls. That is not going to help communication at all.

4. Plan a convenient time to talk.

When you try to talk to somebody when they are busy, when they are running late, or when there is an emergency going on, it is not going to be conducive to a positive situation. Instead, plan for a time to talk that is convenient for you, your elderly loved one, and for the caregiver. This will set the stage for much improved communication overall.

For more information about home care services in Forest Hills, NY and the surrounding areas, contact Best Senior Home Care at 917-880-9373. Serving Bayside, Flushing, Fresh Meadows, Whitestone, Forest Hills, Little Neck, Auburndale, Queens Village, Bellerose, Manhattan and surrounding communities.

Posted in Benefits of Home Care, Forest Hills Home Care Services in Forest Hills NY
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